Refund Policy

MindAgent currently has no payment processing integrated. The Pro and Business plans shown on the pricing page are published for transparency about what we intend to charge. No card can be entered, no card is charged, and no billing data is collected anywhere in the product.

This means there is nothing to refund yet — and, more usefully for you, there is also nothing you can be charged for.

When we turn on payments, this page will be replaced with the actual terms before the first paid plan goes on sale. Our intent is a 30-day money-back window on first payment, refunds issued to the original payment method, and no charge for partial months you did not use. We will not change these commitments retroactively for anyone who has already paid.

We are publishing the intent now so that if you relied on a refund promise, you can hold us to it.

Independent of billing: if MindAgent is not working for you, tell us. Email us or use the contact form and we will either fix the problem or close your account at your request. For the free plan, closing your account is the only thing we ask of you.

If your account is closed, everything attached to it — reports, chat history, generated content, image analyses — is deleted. See the Privacy Policy for what we hold and for how long.